Retail

Overview — Performance Management in Retail

Leading retail organizations trust IBM Cognos software to manage operational costs, improve store performance, and drive profitable growth. For them we offer:

The right technology and solutions

IBM, provides an integrated platform for retail performance management. It aggregates and leverages critical data, and delivers the scorecarding, reporting and analysis, and planning tools to optimize performance. With IBM Cognos software, retail organizations can improve their ability to make timely, informed decisions in all areas—store operations, marketing, merchandising, IT and finance.

IBM Cognos performance management software enables retailers and chains to:

  • Align their corporate and store operations around critical revenue and profitability targets; and quickly adjust plans and resource allocations to achieve profitable growth.
  • Identify, report on, and analyze trends to respond to consumer buying needs and behavior.
  • Gain visibility into key metrics across the chain: sales, labor, inventory, and promotions.
  • Monitor turnover and employee productivity.
  • Increase cost savings by comparing and benchmarking performance across stores, channels, regions, and divisions.
  • Optimize merchandise levels, minimize out-of-stocks, and manage inventory costs.

The fastest methods

To speed software deployment and maximize ROI, IBM offers a full suite of IBM Cognos Performance Blueprints. The Blueprints address planning and performance management process areas that directly impact an organization’s ability to create business value. They consist of pre-built data, process, and policy models based on proven best practices in retail planning, budgeting, and forecasting. They provide the fastest means to effectively align strategy and execution:


The requisite experience

Many of the top players in this industry already choose IBM Cognos software, including:

  • Over 500 retail stores and chains globally
  • 30 percent of the world’s top 250 retailers
  • 36 percent of the top 100 retailers in North America
Find out more about:

Additional Resources:


The Performance Manager: Proven Strategies for Turning Information into Higher Business Performance for Retail
Book
Find out how the industry's top chains and brands are using performance management to deliver a superior customer experience, to create a demand driven merchandising and supply chain, and drive operational excellence. Order your copy today and find out how to maximize profitability and growth.
Order Now
Retail Performance Management: Increase Visibility and Drive Profitable Growth
White Paper
Learn about the benefits of using IBM Cognos performance management to gain deep business insight, improve decision-making, and succeed in the highly competitive retail marketplace.
Serving up profits
Fact Sheet
Learn how accurate plans, timely reforecasts, and effective decision-making deliver competitive advantage and better results for Quiznos and Ruth’s Chris Steak House.
Performance Management: how to get it approved and get your business aligned
Live Web Seminar - December 4th at 2 pm ET
If you’re convinced of the value of retail performance management, but you’re struggling with how to make the business case for it, join us for this web seminar on with Brian Hume, leading retail consultant. This live, moderated roundtable event will discuss why PM makes sense, especially in a tough economic climate, and will then be open for your questions and comments.
Retail Customer Story Bundle
Success Story
Find out how leading retailers such as Quiznos and Harrah’s are reducing costs and making better decisions with IBM Cognos software.
IBM Cognos Retail Store Development Planning Performance Blueprint
Online Demo
Learn how IBM Cognos retail performance management solutions can help chains align corporate objectives with operating plans to operate more profitably and efficiently.
Retail Perspectives: Maximize the Return on Customer
Article
Three perspectives on the retail industry. Learn how customer data drives more successful campaigns, why retailers need tighter integration with their supply chains and how the IBM Cognos Financial Merchandise Planning Performance Blueprint can improve inventory planning.
 
Retail Resources
Performance Manager Book for Retail
Book
Find out the metrics that matter to retailers across merchandising, store operations, supply chain, finance and many other key departments.
Retail Performance Management: Increase Visibility and Drive Profitable Growth
White Paper
Learn about the benefits of using IBM Cognos performance management.
Retailers' No. 1 Tech Priority Is Business Intelligence
Article
An Aberdeen Group survey finds that BI tools can improve retailers' customer intelligence, cut wasteful spending and increase gross margins.
Retail Customer Story Bundle
Success Story
Find out how leading retailers are reducing costs and making better decisions with IBM Cognos solutions.
Contact Sales